Our Enterprise Solutions department is growing, and we are looking for new talent to join us on our journey!
As a Salesforce Administrator, you will be responsible for the daily management, configuration, and optimization of the Salesforce platform to meet the needs of business stakeholders. You’ll work closely with various teams to ensure seamless user experience, system performance, and data accuracy. You will oversee user access, create reports and dashboards, maintain custom fields and objects, and implement system enhancements. Additionally, you will provide ongoing support, troubleshooting, and training to end users to ensure the continued success and adoption of Salesforce across the organization.
Your day-to-day
- Business Process Product Delivery: Assist in the customization of the Salesforce product to provide a quality service that empowers Yolo colleagues to deliver their responsibilities.
- Salesforce Delivery Team: Collaborate within the Salesforce team, utilizing an agile methodology, to create and manage tickets from inception to completion.
- Business Analysis: Conduct detailed business analysis of stakeholders requirements, translating these into actionable documents such as process diagrams and user stories.
- User Support: Provide first-level support to Salesforce users, addressing inquiries, and troubleshooting issues promptly.
- Data Management: Maintain and update Salesforce data, ensuring accuracy, completeness, and consistency across the platform.
- Reports and Dashboards: Generate standard and ad-hoc reports and dashboards to enable data-driven decision- making for various teams.
- Security and Access Management: Ensure data security and access control measures are maintained in compliance with company policies and best practices.
- Continuous Improvement: Stay up-to-date with Salesforce updates and new features, providing input on best practices and process improvements.
Your background and mindset
- 4+ years of total IT experience with at least 2+ years of Salesforce admin experience
- Salesforce Certifications: Salesforce Administrator (Required), Advanced Administrator, Sales Cloud, Service Cloud (preferred bonus)
- Strong understanding of Salesforce platform features, capabilities, and limitations. Knowledge of Salesforce customization tools, data management, and security.
- Ability to analyze complex business requirements and translate them into practical solutions using Salesforce functionalities.
- Excellent communication skills to interact with users and train them on Salesforce usage and best practices.
- Collaborative attitude to work effectively with cross-functional teams and stakeholders to implement solutions that align with business goals.
- A keen eye for detail to ensure data accuracy and consistency within the Salesforce system.
- A commitment to staying updated with the latest Salesforce features, best practices, and industry trends.
Benefits for you
Learning & Growth
Personal L&D budget, internal and external training, and company-wide knowledge-sharing sessions, Yolo Takeoff onboarding experience, and career development opportunities - here, growth is the only option.
Slice of Yolo
A unique chance to invest in Yolo Group's venture fund and support the startups and innovations shaping our ecosystem. Become a part of something bigger and grow alongside the businesses you believe in.
Wellbeing
Monthly sports allowance, paid wellness days, private health insurance, and mental health support - a balanced work-life approach that supports both physical and mental well-being.
Milestones & Moments
Extra paid time off for birthdays, work anniversaries, marriage, child's first school day, and personal milestones. Because big moments deserve to be celebrated properly, whether personal or professional.
Workplace Experience
Modern offices, top-notch equipment, and all the coffee, snacks, and drinks you need to stay fueled. Whether you're working from our hubs or remotely, we make sure you have everything to perform at your best.
Legendary Events
Annual Yolo Gala, Yolo Summer parties, quarterly Meet & Mingle and regular Team Events - a mix of formal gatherings and spontaneous celebrations to bring teams together and keep the spirit high.
Please note: benefits vary by position and location. Full details will be shared with you during the interview process.
Your next steps
Submit an application
Submit your application, and our hiring team will carefully review it. If your profile is a match, we will reach out to guide you through the next steps.
Interview
Your first interview will be with a recruiter or hiring manager. Some roles may involve additional chats with team members or key stakeholders, just so we all get to know each other better!
Test assignment
For certain roles, we may ask you to complete a test assignment to showcase your skills in action.
Reference and background check
With your approval, we will run a reference and background check, as a part of the process.
Welcome to Yoloverse!
Please note: application process varies by position. Full details will be shared with you during the interview process.
FAQs
Do you offer remote work possibilities?
Do you offer help with relocation?
What is a reference and background check?
What if I don’t see a role I’m interested in?
Will I receive feedback if I’m not selected?